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CORONAVIRUS/COVID-19 Business Service Continuity

Important Information for Subscribers, Suppliers and Clients of the Burlington Magazine

Updated: 19 July 2021

The outbreak of the Coronavirus continues to have a significant impact globally. The Burlington has implemented its Business Continuity Plan in order to safeguard our teams and ensure service delivery and client support during this period. Below are the specific measures we have in place:

Safeguarding Service Delivery and Remote Working

Our teams are now almost all working on a remote basis and we remain fully operational. However, with the current Tier 4 restrictions in place until at least 4 January 2021, our offices are open on a very limited basis.

Contacting The Burlington

All editorial and commercial staff can be reached by email.

General enquiries – can be made through our website contact form here at www.burlington.org.uk/about-us/contact-us or by emailing burlington@burlington.org.uk.

Subscriptions – Subscription enquiries can be made here at subs@burlington.org.uk. At present, we have a very limited capacity to process new subscriptions orders or renewals received by post. Therefore, we strongly encourage you to use our online service at shop.burlington.org.uk/subscriptions to place any orders, or contact our subscriptions department for further assistance at subs@burlington.org.uk.

Phone – Our main switchboard number, 020 7388 1228, is still active and we are receiving calls between the hours of 9am – 5pm Monday to Friday. If you are contacting our main switchboard number, our switchboard service will take a message and email the relevant person or team you may be seeking.

Post – To minimise the disruption caused by Coronavirus/COVID-19, we are requesting that clients and suppliers please communicate with us by email, as the office is currently being visited only once per week and the mail is processed accordingly at that time. If you choose to communicate with us by post please expect significant delays for us to reply. 

Web Store orders – sales of printed current issues, back issues and binders have been restored

We are now able to fulfil sales of binders and printed current or back issues. 

Please note that downloadable PDFs of full issues, or individual articles or reviews, are still available for purchase via our website.

 

We thank you for your patience and ongoing support of The Burlington Magazine.
 
Best wishes,
 
The Burlington Magazine Team